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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Brad Anderson

October 27, 2026

5 out of 5 rating by Brad Anderson
"Easy to get a quote and switch. I was able to do everything over email or phone."
We responded:
"Brad, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Melissa Ludwig and Team "
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Ann Meyer

October 20, 2026

5 out of 5 rating by Ann Meyer
"Melissa O. was very knowledgeable and helpful. She helped me get the exact insurance coverage that I needed for Home and Car. I actually got a lot more coverage for less than I was paying Liberty Mutual."
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kevin cleaver

October 16, 2026

5 out of 5 rating by kevin cleaver
"Melissa is the best!! Great staff!"
We responded:
"Thanks so much for the amazing review, kevin! We really appreciate your support here in Hockessin. Just reach out anytime if you need us - we’re here for you. "
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Mr. Steven Craig Smith Sr.

October 7, 2026

5 out of 5 rating by Mr. Steven Craig Smith Sr.
"Getting renters insurance was quick and painless coupled with a wonderful price. Highly recommend doing business with these guys and will recommend to others!"
We responded:
"Hi Mr., we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Hockessin.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Melissa Ludwig "
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liz schwartz

October 6, 2026

5 out of 5 rating by liz schwartz
"Melissa is wonderful to work with .
I have been with her for years!’"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Charlie Chao

October 2, 2026

5 out of 5 rating by Charlie Chao
"I’ve been with Melissa at State Farm for over 20 years, and she has always been wonderful! She’s professional, responsive, knowledgeable, and truly cares about her clients. Over the years, she has become not just a great agent, but also a good friend. I highly recommend Melissa to anyone looking for a trustworthy and caring insurance agent!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Garvan McDaniel

September 25, 2026

5 out of 5 rating by Garvan McDaniel
"Melissa is a great to work with and always provides prompt service."
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M Josias

September 24, 2026

5 out of 5 rating by M Josias
"I recently worked with Melissa O. and I can’t recommend her enough. She was incredibly diligent in following through on details—she didn’t let an important item fall through the cracks.If you’re looking for an agent who truly looks out for her customers - Melissa is the one. Highly recommend!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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T M

September 21, 2026

5 out of 5 rating by T M
"BEST communicators so knowledgeable great team in that office of Melissa’s. WTG!! Highly recommend their services"
We responded:
"Thank you so much for the 5-star rating, T! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Melissa Ludwig "
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Bill Christopher

September 20, 2026

5 out of 5 rating by Bill Christopher
"After a few bad experiences with another State Farm agent, I was more than ready to leave the company altogether. I then spoke with Melissa, and she was delightful, helpful, and knowledgeable. I couldn't be happier now, and I feel like she really has my (and my family's) best interests at heart."
We responded:
"Bill, thank you for the fantastic review! We’re always here to support you with your insurance needs in Hockessin. "
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Mike Whitwell

September 19, 2026

5 out of 5 rating by Mike Whitwell
"We’ve been working with Melissa for ten plus years. She’s helped us make decisions with our home, cars, and small business. Her staff is responsive and ensures we have everything we need. I’ve recommended Melissa to friends and family members who have also been her clients for some time. We highly recommend Melissa and her staff."
We responded:
"Thank you so much for your kind review, Mike!  If you need insurance assistance, we are just an email or call away! - Melissa Ludwig, your State Farm Agent   "
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Nicole Gittman

September 18, 2026

5 out of 5 rating by Nicole Gittman
"Joy is absolutely amazing and always takes care of me when I come crying to her about an issue with my car. I’ve been a State Farm customer since 2012 and am always greeted with the best service from this team. Highly recommend them!"
We responded:
"Hi Nicole, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Melissa Ludwig’s team.  Please reach out to us if any questions come up!  - Melissa Ludwig’s Insurance Team "
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John Cawley

September 17, 2026

5 out of 5 rating by John Cawley
"Been with State Farm over 30 years and Melissa Ludwigs office over 20 and one of the reasons is the excellent service and welcoming, informative group you get to interact with. Melissa, Joy, Saundra are as good as it gets"
We responded:
"Thank you so much for the 5 stars, John! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Rick Stejskal

September 11, 2026

5 out of 5 rating by Rick Stejskal
"Melissa and her team always do a great job of handling all of our insurance needs in a timely fashion. They are very helpful in determining what our needs are and then helping us meet those needs."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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David Wangaard

September 9, 2026

5 out of 5 rating by David Wangaard
"Allison was positive, competent, and professional in helping me transition our policies over to State Farm. Much easier than some firms that require redundant conversations with multiple agents."
We responded:
"David, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Linda

September 7, 2026

5 out of 5 rating by Linda
"Melissa is an absolute dream insurance agent! The time she takes to care for her clients on an individual basis is simply amazing. She knows insurance inside and out! I don’t think she ever sleeps because every time I call she is available if and when I need her. Her office staff is no less exceptional. Sandra is always available to help and is so thoroughly knowledgeable and professional It’s mind-boggling. They get five stars for friendliness as well! Friendly is an understatement actually they go far above and beyond to help you out and are empathetic in times of need. I highly recommend getting Melissa as your insurance agent… You will not regret the switch. Oh, one last thing I think I should mention, State Farm is also amazing so make the switch today. You will not regret it."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Kat Roca

September 4, 2026

5 out of 5 rating by Kat Roca
"Ally at state farm fire above and beyond ! She is always pleasant to talk to and always there with help and information !! I love calling in to speak with anyone there!! You rock !
Kathleen roca"
We responded:
"Thanks so much for the amazing review, Kat! We really appreciate your support here in Hockessin. Just reach out anytime if you need us - we’re here for you. "
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Heather Richardson

September 2, 2026

5 out of 5 rating by Heather Richardson
"We’ve always had an outstanding experience working with this office, and Saundra is a huge reason why. She is incredibly helpful, responsive, and always goes above and beyond to make sure everything is handled smoothly. She’s quick to answer questions, keeps me informed, and makes the entire process easy and stress-free. I truly appreciate her professionalism and dedication. Highly recommend!"
We responded:
"Hi Heather, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Hockessin.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Melissa Ludwig "
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Richard Fernandes

September 2, 2026

5 out of 5 rating by Richard Fernandes
"Melissa Ludwig and her staff are incredibly responsive, professional, and genuinely care about finding the right coverage for your insurance needs. I have always had a wonderful experience and highly recommend them."
We responded:
"Hi Richard, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Melissa Ludwig’s team.  Please reach out to us if any questions come up!  - Melissa Ludwig’s Insurance Team "
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BrightNova, Inc Inc

September 1, 2026

5 out of 5 rating by BrightNova, Inc Inc
"I want to thank Melissa Ludwig for her kindness, commitment and for the genuine care she shows toward all my accounts and my business needs. She is always available and has the right answer to every question I have. I truly appreciate her support and recommend her 100%!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Hockessin. "
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Kristin Armstrong

August 27, 2026

5 out of 5 rating by Kristin Armstrong
"We have used Melissa for years and highly recommend! Her office staff is always both super helpful as well as a pleasure to deal with!"
We responded:
"Kristin, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Hockessin. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Melissa Ludwig and Team "
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Kimberly Rogers

August 27, 2026

5 out of 5 rating by Kimberly Rogers
"Melissa is personable, knowledgeable and helped us get a a great auto loan and identified areas for cost savings !"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Hockessin insurance team. "
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Tony Carter

August 27, 2026

5 out of 5 rating by Tony Carter
"The wonderful team at this office has addressed all of my many needs both business and personal.As LIFE has continued to change, STATE FARM has been with me and my FAMILY every step of the way. SPECIAL shout out to Joy and Saundra for there extra efforts in all of my dilemmas. You just can’t find this level of expertise anywhere! I’ll be at STATE FARM customer for life!"
We responded:
"Hi Tony, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Melissa Ludwig, Your State Farm Agent "
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Monae

August 27, 2026

5 out of 5 rating by Monae
"State Farm, Joy and Melissa have excellent customer service, very responsive. They always email me links for Defensive Driving Course to make sure I keep my discount. Great company and great prices."
We responded:
"Thanks so much for the fantastic rating, Monae! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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christopher kennnedy

August 26, 2026

5 out of 5 rating by christopher kennnedy
"Melissa's office provides all of my personal insurance from my homeowner's policy, an umbrella policy, and our vehicle policies as well as my business's liability, vehicle and umbrella policies. Her office's service is always quick and their rates have always been very competitive."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "