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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Steve Chan

August 6, 2026

4  out of  5
rating by Steve Chan
"I get much help from Melissa O for transfer to the SF insurance, thx a lot Melissa O"
We responded:
"Thank you for the 4-star review! We really appreciate your feedback about our Hockessin-based insurance office. If there’s anything we can do to make your next experience even better, we’d love to hear your thoughts. "
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Gigi Hamami

August 3, 2026

5  out of  5
rating by Gigi Hamami
"Just want to say I usually never write reviews unless I feel it’s necessary and this is definitely necessary. I have always had a positive experience contacting and reaching out to either Allison or Melissa and are always knowledgeable and able to help me with any questions I may have. And trust me, I have a lot. Nothing but positive things to say over here."
We responded:
"Hi Gigi, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Hockessin.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Melissa Ludwig "
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Diane Wollaston

July 14, 2026

5  out of  5
rating by Diane Wollaston
"Melissa is extremely knowledgeable and accommodated our specific needs."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Hockessin insurance team. "
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Richard McCann

July 14, 2026

5  out of  5
rating by Richard McCann
"I have been a customer of Melissa's for over 20 years and have only received top level service. The entire team at the office is friendly, helpful, and reliable. From helping you choose policies to just answering everyday questions, they are the best!"
We responded:
"Thanks so much for the amazing review, Richard! We really appreciate your support here in Hockessin . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Deborah Conroy

July 8, 2026

5  out of  5
rating by Deborah Conroy
"Since moving to Delaware over 20 yrs. ago. I have only dealt with Melissa Ludwig's in Hokessin De office. Everyone from that agency has always been very perfessional, helpfull and the most friendly employee's to deal with when calling their office. Perfect Customer Service! I have spoken and dealt with Melissa a few times and big shout out to Allison! She always helpfull and very pleasant to speak to!"
We responded:
"Thank you so much for the 5-stars, Deborah! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Melissa Ludwig’s Team anytime."
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Susan Kreps

July 3, 2026

5  out of  5
rating by Susan Kreps
"I highly recommend the Lantana location of State Farm Insurance (Melissa Ludwig),and an extra special shout out to Melissa O,she is the best agent I have ever dealt with,always willing to help me with anything I have ever needed and so much easier to communicate with, rather than trying to get through the corporate line.She has helped me with auto,home and renters insurance,so patient and willing to answer any questions I may have. I would highly recommend this branch to anyone looking for good service."
We responded:
"We appreciate your review, Susan. We are so happy that you had such a wonderful experience with State Farm Agent Melissa Ludwig’s Team here in Hockessin ! "
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maxemillian corkum

June 9, 2026

5  out of  5
rating by maxemillian corkum
"spoke with Melissa and stated clearly what my needs were. She listened and made the adjustments to my policy. all with charm and ease. thank you."
We responded:
"Thank you so much for the 5-star rating, maxemillian! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Leanne Warnock

May 29, 2026

5  out of  5
rating by Leanne Warnock
"We were looking for new car and homeowners insurance. We are happy with our choice."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Hockessin to know that you had such a wonderful experience with us here on State Farm Agent Melissa Ludwig’s Team."
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Robin Harrigan

May 28, 2026

5  out of  5
rating by Robin Harrigan
"I love this group of Women that work for Melissa I have actually created friendships with a couple of them and when I call in, we talk and talk and talk. Everybody is always so helpful. Do exactly what they say. They’re gonna do and do it very quickly and get back to me immediately."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Melissa Ludwig’s Team! We deeply appreciate your kind words here in Hockessin . "
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conor maguire

May 8, 2026

5  out of  5
rating by conor maguire
"My experience with Allison was amazing! Very easy to work with, and great communication. Great prices too."
We responded:
"conor, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Melissa Ludwig’s Team—we are always here to help!"
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Lydia Carter

May 1, 2026

5  out of  5
rating by Lydia Carter
"Good customer service!!"
We responded:
"Thank you for taking the time to leave such a great review, Lydia. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Jane Fitzsimmons

April 14, 2026

5  out of  5
rating by Jane Fitzsimmons
"Joy was wonderful today taking care of my several policy payments and helped me with an answer I needed for another one of my policies. I always have a pleasant phone call with your office personnel and always get the help that I need.
Melissa, you have an amazing team!!"
We responded:
"Jane, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Melissa Ludwig’s Team!"
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Rachel Whitlock

April 13, 2026

5  out of  5
rating by Rachel Whitlock
"Always attentive and helpful when we need anything!! Highly recommend"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Melissa Ludwig’s Team. "
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Eric Mandell

April 13, 2026

5  out of  5
rating by Eric Mandell
"Am entirely happy with the service at Melissa Ludwig's State Farm office. Very professional and proficient. Knowledgeable and kind. Am grateful for this agency. Thank you!"
We responded:
"Thanks so much for the fantastic rating, Eric! We are so glad you had a positive experience with us here on State Farm Agent Melissa Ludwig’s Team. If there is anything we can do for you in the future, just give us a shout! "
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ANTHONY

March 18, 2026

5  out of  5
rating by ANTHONY
"I had State Farm since 1977 and recently transferred to Melissa. I find this office very responsive caring any efficient

I don’t know how anyone does insurance online when you get quick answers, courteous service, and prompt response from the Ludwick State Farm agents. They are phenomenal."
We responded:
"ANTHONY, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Melissa Ludwig’s Team here in our Hockessin office. "
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Harry Torrenegra

March 18, 2026

5  out of  5
rating by Harry Torrenegra
"Melissa Ludwig has been amazing to work with from day one. She has always handled my business in a very personal and professional way, and she stays on top of every detail. She works hard to make sure I get the best rates and the best coverage possible.

What I appreciate most is that she is always available to answer my questions, even after hours, and she truly provides personalized service. I trust Melissa’s advice completely and feel confident knowing she is looking out for my best interest.

She has been an important part of our growth, and I am very grateful for all of her help. I would highly recommend her to anyone looking for an insurance agent they can truly trust.

Looking forward to continue partnering with you and State Farm.

Thank you!!!!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Melissa Ludwig’s Team. "
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Patti Dewasthali

February 5, 2026

5  out of  5
rating by Patti Dewasthali
"I’ve been with Melissa Ludwig’s State Farm Agency for many years. I’ve also referred other people to her business. All of us are happy campers! Recently, I needed some information and Melissa. O. , an employee is the business was very helpful and informative with me. I highly recommend Melissa Ludwig’s State Farm Agency. I am a resident of PA. I’ve been fully satisfied with how any claims were settled."
We responded:
"Thank you so much for the 5-star rating, Patti! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Tik H

February 2, 2026

5  out of  5
rating by Tik H
"Joy D. Lancaster is truly a Gem! The best agent to speak with. Thank you for the years with working with me!!"
We responded:
"Tik, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Melissa Ludwig’s Team—we are always here to help!"
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Jennifer M

January 30, 2026

5  out of  5
rating by Jennifer M
"I want to thank Melissa O. for helping me out on anything and everything I've ever needed on my policy - whether it be just a question or adjusting coverage. She is so knowledgeable and I don't know where I'd be without her guidance. She is the epitome of good customer service and does it while making you laugh and feel better! Thank you so much Melissa O.!"
We responded:
"Thanks so much for the fantastic rating, Jennifer! We are so glad you had a positive experience with us here on State Farm Agent Melissa Ludwig’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Robin Mcintyre

January 15, 2026

5  out of  5
rating by Robin Mcintyre
"Melissa was always so friendly, helpful, n Cust.Srvc.Friendly! She is an Assett!"
We responded:
"Robin, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Melissa Ludwig’s Team here in our Hockessin office. "
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Kelly Suppe

January 14, 2026

5  out of  5
rating by Kelly Suppe
"Melissa is incredibly helpful and always takes the time to answer all of my questions. She truly goes above and beyond to find us the best possible rates and lower our overall costs. It’s clear she has our best interests in mind, and I really appreciate her responsiveness and dedication. Highly recommend!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Melissa Ludwig’s Team. "
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Becky Qiu

September 16, 2025

5  out of  5
rating by Becky Qiu
"I really like the staffs in this office especially Saundra Green, for the quick service and very professional suggestions she provided."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Thamer Sudani

August 20, 2025

5  out of  5
rating by Thamer Sudani
"I always have a wonderful experience working with Saundra. She is very professional, kind, and patient in explaining everything clearly. She went out of her way to make sure my issues were resolved quickly. Her communication was excellent, and she followed up promptly with helpful details. I really appreciate her dedication and highly recommend her to anyone looking for great customer service."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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G. Lee

January 30, 2025

5  out of  5
rating by G. Lee
"My car was broken into very early Monday morning 1/27) and I contacted Melissa L. (State Farm) the same day. Glad she is my agent, she kept me calm and reassured me that she would help me through the claims process. She emailed and called me several times to see how it was going and if I needed anything else. Melissa and her staff even stepped in to help me find a car rental (for a small car) which was very time consuming! Thank you Melissa L. and staff at State Farm!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Lynnie Comeger

January 22, 2025

4  out of  5
rating by Lynnie Comeger
"Saundra is very knowledgeable and hands on. She answers my many questions with a smile! She is definitely an asset to hercompany....A real GEM! 😊"
We responded:
"Thank you for your review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help!"