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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Heather Richardson

September 2, 2026

5  out of  5
rating by Heather Richardson
"We’ve always had an outstanding experience working with this office, and Saundra is a huge reason why. She is incredibly helpful, responsive, and always goes above and beyond to make sure everything is handled smoothly. She’s quick to answer questions, keeps me informed, and makes the entire process easy and stress-free. I truly appreciate her professionalism and dedication. Highly recommend!"
We responded:
"Hi Heather, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Hockessin.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Melissa Ludwig "
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Richard Fernandes

September 2, 2026

5  out of  5
rating by Richard Fernandes
"Melissa Ludwig and her staff are incredibly responsive, professional, and genuinely care about finding the right coverage for your insurance needs. I have always had a wonderful experience and highly recommend them."
We responded:
"Hi Richard, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Melissa Ludwig’s team.  Please reach out to us if any questions come up!  - Melissa Ludwig’s Insurance Team "
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BrightNova, Inc Inc

September 1, 2026

5  out of  5
rating by BrightNova, Inc Inc
"I want to thank Melissa Ludwig for her kindness, commitment and for the genuine care she shows toward all my accounts and my business needs. She is always available and has the right answer to every question I have. I truly appreciate her support and recommend her 100%!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Hockessin. "
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Susan Copeland

September 1, 2026

5  out of  5
rating by Susan Copeland
"Our agent, Allison, is fantastic and would recommend her highly as well as the State Farm Agency she serves. Great customer service!!!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Kristin Armstrong

August 27, 2026

5  out of  5
rating by Kristin Armstrong
"We have used Melissa for years and highly recommend! Her office staff is always both super helpful as well as a pleasure to deal with!"
We responded:
"Kristin, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Hockessin. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Melissa Ludwig and Team "
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Kimberly Rogers

August 27, 2026

5  out of  5
rating by Kimberly Rogers
"Melissa is personable, knowledgeable and helped us get a a great auto loan and identified areas for cost savings !"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Hockessin insurance team. "
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Tony Carter

August 27, 2026

5  out of  5
rating by Tony Carter
"The wonderful team at this office has addressed all of my many needs both business and personal.As LIFE has continued to change, STATE FARM has been with me and my FAMILY every step of the way. SPECIAL shout out to Joy and Saundra for there extra efforts in all of my dilemmas. You just can’t find this level of expertise anywhere! I’ll be at STATE FARM customer for life!"
We responded:
"Hi Tony, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Melissa Ludwig, Your State Farm Agent "
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Monae

August 27, 2026

5  out of  5
rating by Monae
"State Farm, Joy and Melissa have excellent customer service, very responsive. They always email me links for Defensive Driving Course to make sure I keep my discount. Great company and great prices."
We responded:
"Thanks so much for the fantastic rating, Monae! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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christopher kennnedy

August 26, 2026

5  out of  5
rating by christopher kennnedy
"Melissa's office provides all of my personal insurance from my homeowner's policy, an umbrella policy, and our vehicle policies as well as my business's liability, vehicle and umbrella policies. Her office's service is always quick and their rates have always been very competitive."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Damon Guy

August 25, 2026

5  out of  5
rating by Damon Guy
"I've been a State Farm customer for years. Melissa Ludwig and her team have always been helpful. And Joy Lancaster is always a pleasure to work with."
We responded:
"Hi Damon, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Melissa Ludwig, Your State Farm Agent "
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Steve Desch

August 21, 2026

5  out of  5
rating by Steve Desch
"I have been with Melissa and State Farm for over 30 yrs. I have received great service for that time and recently again with a new car purchase. Joy turned around a new car purchase for myself in minutes and explained everything I needed to do. Appreciate those moments as well as the unfortunate ones when I needed her team in a crisis. Thanks again!"
We responded:
"Thank you so much for the 5 stars, Steve! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Denise Schmidt

August 21, 2026

5  out of  5
rating by Denise Schmidt
"This office is kind, efficient and prompt answering abd assisting the customer! 😀"
We responded:
"Thank you for the 5-star review of Melissa Ludwig’s team - we really appreciate your kind words! "
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AJ Anonymous

August 20, 2026

5  out of  5
rating by AJ Anonymous
"Staff are amazing, super sweet and literally make you feel like family 😊 We shop around for best priced insurance companies regularly and State Farm has been our best price for home and auto for many years now."
We responded:
"Thank you so much for your kind review, AJ!  If you need insurance assistance, we are just an email or call away! - Melissa Ludwig, your State Farm Agent   "
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Jason Williams

August 20, 2026

5  out of  5
rating by Jason Williams
"Excellent service from all the wonderful people here at Melissa Ludwig State Farm Insurance. What a Blessing!"
We responded:
"Jason, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Hockessin. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Melissa Ludwig and Team "
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Mike Pagels

August 17, 2026

5  out of  5
rating by Mike Pagels
"Allison was awesome in helping us find coverage and accommodating our needs"
We responded:
"Mike, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Emma Long

August 14, 2026

5  out of  5
rating by Emma Long
"Joy and Melissa are always prompt, professional and helpful. This office has been my insurance agent since 2018 and as long as I live in Delaware I will never go anywhere else."
We responded:
"Hi Emma, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Hockessin.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Melissa Ludwig "
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Lee johnson

August 14, 2026

5  out of  5
rating by Lee johnson
"I've been a State Farm customer with Saundra Green's office since 2018, and the service has been excellent the entire time. Most recently, my Honda Pilot's battery died and I used roadside assistance, Saundra personally walked me through getting reimbursed for the repair, responded quickly to every email, and had a check mailed out within days. She's attentive, genuinely helpful, and makes you feel like more than just a policy number. Highly recommend this office if you're looking for an agent who actually looks out for you"
We responded:
"Lee, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Maxine F Kerr

August 13, 2026

5  out of  5
rating by Maxine F Kerr
"I have been with Melissa Ludwig and team since 2018. I insure my home and five cars with this great team. I receive prompt, professional service and white glove treatment always. If you're looking for quality insurance with a neighborly touch, you need to look no further."
We responded:
"Maxine, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Melissa Ludwig and Team "
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Lydia Carter

August 12, 2026

5  out of  5
rating by Lydia Carter
"Very good customer service and quick response"
We responded:
"Thank you for taking the time to leave such a great review, Lydia. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Deidre Thompson

August 12, 2026

5  out of  5
rating by Deidre Thompson
"Everyone at this office has been a blessing at times when life happens. I have worked with each member of the team. Excellence is at work at Melissa Ludwig State Farm Insurance. Thanks so much!"
We responded:
"Hi Deidre, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Hockessin.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Melissa Ludwig "
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Tom Craft

August 7, 2026

5  out of  5
rating by Tom Craft
"Melissa’s team are always super helpful and take care of any of my needs on the spot.
Love having them for my insurance needs!!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Steve Chan

August 6, 2026

4  out of  5
rating by Steve Chan
"I get much help from Melissa O for transfer to the SF insurance, thx a lot Melissa O"
We responded:
"Thank you for the 4-star review! We really appreciate your feedback about our Hockessin-based insurance office. If there’s anything we can do to make your next experience even better, we’d love to hear your thoughts. "
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Gigi Hamami

August 3, 2026

5  out of  5
rating by Gigi Hamami
"Just want to say I usually never write reviews unless I feel it’s necessary and this is definitely necessary. I have always had a positive experience contacting and reaching out to either Allison or Melissa and are always knowledgeable and able to help me with any questions I may have. And trust me, I have a lot. Nothing but positive things to say over here."
We responded:
"Hi Gigi, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Hockessin.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Melissa Ludwig "
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Diane Wollaston

July 14, 2026

5  out of  5
rating by Diane Wollaston
"Melissa is extremely knowledgeable and accommodated our specific needs."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Hockessin insurance team. "
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Richard McCann

July 14, 2026

5  out of  5
rating by Richard McCann
"I have been a customer of Melissa's for over 20 years and have only received top level service. The entire team at the office is friendly, helpful, and reliable. From helping you choose policies to just answering everyday questions, they are the best!"
We responded:
"Thanks so much for the amazing review, Richard! We really appreciate your support here in Hockessin . If you ever have any questions or need insurance assistance in the future, we are just a message away!"